
The Group’s most innovative projects, driven by collaboration and synergy between Soft Strategy and Nethex.
Soft Strategy Group has always been committed to developing and bringing to market innovative, technology-driven solutions. Building on this commitment, the Group has launched the Innovative Solution Hub.
Emanuele Candela, CEO of Soft Strategy Group, explains the vision behind the initiative: “The idea is to bring together people with different backgrounds and areas of expertise in a shared environment.”
The Hub is designed to bring together technology expertise – primarily in artificial intelligence and automation – with specialized knowledge across service desk, fraud detection, software development, and test automation.
“The synergy and energy generated by these teams have already led to new projects that we’re bringing to our clients. These initiatives will help us build the competitive advantage we need to continue on our growth path.”
The Innovative Solution Hub, Candela explains, complements the Group’s existing artificial intelligence program.
The program aims to bring the Group’s AI expertise and experience together within a single framework built around three core assets:
- an AI-powered computer vision engine for 2D and 3D analysis, designed to optimize preventive and predictive maintenance processes;
- a generative AI platform designed to streamline information retrieval from unstructured sources;
- a tool capable of processing big data to develop highly accurate predictive and decision-making models based on supervised and unsupervised learning.
According to Candela, “The convergence of these projects enables the Group to bring an increasingly innovative offering to the markets where we already operate – including industry, infrastructure, telecommunications, and public administration – while also opening up opportunities in new markets.
“The potential applications are extensive, ranging from production optimization and supply chain management to security and regulatory compliance, as well as customer care for order management and technical support. Combined with the human expertise provided by Nethex, a Group company, this creates a truly end-to-end approach.”
“We don’t intend to radically change what we’ve built so far,” Emanuele Candela emphasizes. “We’re simply taking it to the next level by connecting the dots, recognizing that today, competitive advantage belongs to those who have access to the most data and the strongest capabilities to process and analyze it.”